Success story for Autorola Solutions
Santander Consumer Bank AG Germany has implemented the Autorola Fleet Solutions asset management platform to proactively manage its remarketing processes.
By implementing its highly agile IT platform Autorola has enabled Santander to shape its remarketing workflows to the bank’s specific current and future needs. The ‘low-code’ Fleet Monitor platform enables the implementation and utilisation of process steps or changes within days, without requiring the time or assistance of system developers.
This digitalisation has led to a reduction in remarketing lead times and access to more detailed data which enables smarter and faster decision making. It has enabled Santander Consumer Bank Germany to take control and proactively drive its remarketing management in real-time.
Santander has unprecedented amounts of its own data as well as from its supply chain. Solutions ensures each activity is tracked, traced and analysed 24/7 which brings new levels of transparency to meet the growing demands for compliance within the banking sector.
The real-time process management goes as far as instant messaging, where users participate in Fleet Chat, and live alerts, where potential SLA violations are instantly brought to Santander’s attention. This proactively avoids delays and potential cost management issues.
The latest development for Autorola Solutions is the integration of the INDICATA a real-time used car market intelligence portal into Fleet Monitor. Its job is to provide valuable insights into used market prices and supply/demand dynamics to proactively help Santander define the most effective disposal channel for individual vehicles or bulk vehicles.
‘Autorola Solutions enabled us to digitise and scale many points of our remarketing processes. This gave us the chance to boost the remarketing time and to tighten control over the whole process.’
Santander Consumer Bank AG Germany, December 2018
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