Autorola makes it easy for buyers to purchase used cars cross border says Pierre Emmanuel Beau, director of Autorola France.
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Export buyers purchase up to two thirds of all used cars sold by Autorola France, with 40% of their volume currently heading for Portugal and Spain to accommodate used car shortages in both countries.
At the heart of the French export success story is the service it offers to buyers. The French team speak 11 languages. They are available on the phone or email to answer buyer questions in their own language which further adds to the trust of buying from the Autorola online auction platform.
Autorola manages a shared buyer network across Europe
Autorola has a shared network of used buyers across Europe with notes of the types of used vehicles they want to buy. Pierre and his team match those buyers with vendor clients that they know have an export stock profile.
Different countries want different types of cars with buyers having access to tens of thousands used cars each week through the Autorola online portal. Buyers simply log on, bid and buy, and transport can also be arranged if required.
Export cars are listed net of Vat and local taxes
Prices are listed for each car net of local VAT and taxes so buyers always know the exact price they will have to pay for export vehicles.
“Vendors have the peace of mind that all our buyers have been vetted by us before they can buy cars. Many buyers have been working with Autorola for many years, so the trust has been built up over time.
“This is how we set the online auction benchmark, by putting everything in place to gain buyer trust encouraging them to bid and buy a used car remotely. On the odd occasion there is a problem the buyer knows we will do our best to sort it out quickly and efficiently which suits both buyer and vendor,” said Pierre.