NEWS

Welcome to the half-year edition of the Autorola Group newsletter

Dec 20, 2022   written by Autorola


As we publish our final group newsletter of 2022, I like to look back at what we have achieved across the group and what lies ahead for the future. 2022 has been a very rewarding year as each of our business units has achieved success individually as well as working together to provide integrated remarketing solutions for clients.

Collaborating closely with customers

There is no more proof of this than the contracts we were awarded by the BMW Group and smart Europe GmbH – it was a great example of our teams listening to the customers’ needs and then working together to build and roll out bespoke solutions.

The Autorola Solutions team has had a record year with more companies than ever before engaging it to review and modernise its vehicle asset management processes. We hear more about how dealers, OEMs and vehicle asset owners are investing in our Fleet Monitor platform to improve used stock visibility to improve the online customer journey and reduce stocking days. This includes upstream selling.

Managing challenges together

With the global new and used car markets set to serve up further new challenges during 2023 and beyond we will be there to listen and help and support OEMs, dealer groups, banks, and rental and leasing companies to manage those challenges together.

This was a major theme at our Autorola Group manager’s conference. Colleagues from our 19 subsidiaries came together for the first time since 2019 to discuss how to work more closely together to resolve our customers’ remarketing and vehicle asset management challenges.

We can guarantee that the growth in new and used EV sales will continue and our INDICATA Market Watch report has provided valuable insights into these trends. We have reviewed the past 12 months to look at how the European used market has responded to EVs including the top-selling and fastest-selling models.

New partnership in the UAE

This comes at a time when we have extended our group’s reach into the UAE with an exciting new partnership with Al-Futtaim Automotive. It gives us our first presence in the UAE and we look forward to working with Al-Futtaim to transform the face of vehicle remarketing across the region.


Expansion into the UAE brings a rewarding 2022 to a close and as we approach the festive season, we wish all our colleagues, customers, and friends a safe and restful Christmas and New Year before moving into an exciting 2023.

I wish you all a Merry Christmas and a Happy New Year.

Best regards
Peter Grøftehauge (LinkedIn)

Autorola announces Al-Futtaim Automotive joint venture

Dec 20, 2022   written by Autorola

Integrated digital platform for the UAE

This joint venture will introduce an integrated and end-to-end digital platform for the industry, which will digitise and simplify every step of the remarketing process, with consistent, transparent pricing, seamless, automated workflows, and auctions taking place 24/7. This will allow better trade-in ratios, stock that moves faster, and an improved better customer experience.

 

The Autorola MENA digital platform is customisable and customer-focused, with modules for fleet monitoring, running fleet, ordering and repairs, booking, appraisals, and every step of the remarketing process. This includes the transfer, storage, insurance, cleaning and inspection, pricing, a digital showroom, auction selection and management, and payment. It also offers document sharing and collaboration tools, as well as an integrated “Fleet Chat” platform, making emails, SMS messages and phone calls with vendors and other partners unnecessary.

 

Modernising the region’s used car market

Autorola MENA aims to modernise the region’s used-car market by addressing the legacy challenges and pain-points experienced by regional automotive companies.

 

“This collaboration is both strategic and synergistic,” said Peter Grøftehauge, Autorola’s Group CEO. “As one of the world’s most recognised and widely respected automotive brands and the go-to market partner for expansion in the UAE, Al-Futtaim Automotive brings credibility, knowledge of the local market and regulations, as well as the proof of concept and operations.

 

“We bring the end-to-end digital solution, the technological expertise, the wider pool of buyers with higher bid volumes, convenience for sellers, and transparency and traceability. Together, we are tapping into a whole new business ecosystem.”

 

 

Digital transformation

Al-Futtaim sees immense potential in the digital transformation of the used-car market in the Middle East and aims to bring its regional scale and expertise into the new venture, with the hope that many other leading automotive companies will join in. It will enable the UAE to create a more organised, progressive, and world-class business ecosystem, especially within the context of the used-car market which currently seems very unorganised.

 

Paul Willis, President of Al-Futtaim Automotive, commented: “This venture is a vital component of our growth strategy, and a historic first for our company to enter into the software business.

“Autorola is a leader in this field and its complete end-to-end digital solutions allow us to serve a wider B2B customer base through a modern and digitised customer journey. Using Al-Futtaim as a testbed in the region, this independent and impartial new tech company will change the face of vehicle remarketing in the UAE and the wider region for all prospects,” he added.

 

Expanding across the region

Autorola MENA will start in the UAE and expand quickly to other countries in the region. The platform is built to cater to all car brands and corporations, right from the inception, with all client data being kept secure, protected on AWS servers, and treated as highly confidential.

The used automobile industry in the UAE is one of the most important in the world valued at US$ 14 billion and is forecast to rise quickly to US$ 20.5 billion by 2025.

 

 

Autorola Group’s global management conference sets the scene for an exciting future

Dec 20, 2022   written by Autorola

Challenging time for customers

The global pandemic has certainly caused a number of challenges for vendors and buyers. And the Autorola Group continues to focus on we can help customers resolve these challenges with the powerful Fleet Monitor asset management system at the heart of these solutions.

This strategy will continue Autorola’s business growth backed up by Big Data provided by INDICATA which will help companies make strategic remarketing decisions as they respond to the changing used car market.

Customer focus

“Our group conference was very valuable in getting everyone together for the first time for a few years. It gives us a chance to celebrate what we have achieved during Covid but more importantly focus on how we can continue to provide dynamic online solutions to our customers,” explained Peter Grøftehauge, Autorola’s group CEO.

During 2022 alone Autorola signed an exciting new four-year remarketing contract with BMW Group and a five-year remarketing contract with Smart Europe.

“Our group continues to grow based on our continued focus on working with customers to make their businesses more efficient and to optimise vendor used car sales whilst supporting buyers to source stock efficiently. We are delivering this in a difficult and ever-changing global used car market,” said Peter.

Dedicated remarketing platform

“We have built a dedicated, closed B2B remarketing platform across Europe for the continental BMW and MINI dealer group organisations. The fully integrated solution provides online auction services as well as the individual components such as vehicle valuation and logistics. We are well placed to provide these solutions to multiple companies around the world,” he added.

Autorola continues to develop its Inspection App to support compound operations, dealer part exchanges and in-life and end-of-life fleet inspections. The online logistics portal also continues to manage the growing number of used car imports and export transactions going through the MarketPlace online remarketing portal.

Excited at Autorola’s future

“The global team left our conference very excited about Autorola’s future and the opportunity of working across business units, countries and continents to deliver dynamic online solutions across the automotive sector,” added Peter.

Autorola Solutions – Providing bespoke vehicle management consultancy for asset owners

Dec 20, 2022   written by Autorola

Digitising the customer journey

This includes dealers investing more time and energy in digitising their business and the overall customer journey when sourcing and buying used cars online. Speeding up the process of pricing a driver’s trade-in is just one part of this process. Once a trade-in arrives with a dealer it is refurbished and for sale in their online marketplace as soon as possible. In the current market time is money and selling more used cars more quickly helps make up for dealers having a restricted number of new cars to sell.

In other cases, dealer groups reach out to simply want to digitise their paper processes. As a value-add Autorola Solutions uses the opportunity to review and re-design those processes to help the company become paperless, while optimising efficiencies as well.


Data transparency and security

Data security, transparency and accuracy are all key priorities for public companies with shareholders and digitising every aspect of the car buying and selling journey will automatically improve auditability.

“When we re-design the process map from when a used car is traded in Fleet Monitor aims to encompass every touch point of the transaction from the pricing to the process of getting the car refurbished and uploaded into the online marketplace complete with images and a retail price,” explained Autorola Solutions’ global business unit director Ib Kimose.

Working hand in hand

“Our focus is on speed of getting the initial transaction completed and the trade-in car back up for sale. The online marketplace and Fleet Monitor work hand in hand,” he added.

A car’s status in the online marketplace is also vital. Once a car is sold it automatically disappears from all external sales channels including Apps in real time. That prevents the untenable situation of a consumer looking to buy a used car online that has already been sold.

Besides car dealer groups, the Autorola Solutions team has had many customer projects with OEMs, banks and leasing and rental companies throughout 2022.

Increasing stock visibility

“Stock visibility in real time is important so the asset owner can decide which channel to direct the car down next. If it is at the end of a leasing contract is the car being sent directly to auction or is it being sold to the driver or directed to a lease company’s retail premises for sale.

“A car costs roughly 22 Euros for every day it is in stock, so a car’s status and speed of sale is important. We have also been collaborating with our subsidiaries in Australia and Belgium on upstream selling. Twenty-five percent of used cars sold by our Belgium subsidiary are now sold upstream with them finding a new owner even before they have been de-fleeted by the leasing company,” said Kimose.

Upstream selling

Autorola Australia uses Fleet Monitor to support its upstream selling by tracking the life cycle of a customer’s car in real time from the original order with the dealer through to the end of contract dates. That way the Australian team can get in touch directly with the driver three months prior to it being de-fleeted to start the proactive remarketing process. This includes liaising with the dealer on the delivery schedule of the driver’s new car.

It gives Autorola an advantage over its competitors as it provides complete transparency on a vehicle asset from the time it joins a customer’s fleet until its disposal.

INDICATA Market Watch report tracks European used EV trends during 2022

Dec 20, 2022   written by Autorola


The INDICATA Market Watch report has been busy tracking the rise and fall of used EVs during 2022. From sales and stock turn to the top and best-selling models each month the report has provided an in-depth look at how EVs have fared across Europe as well as 13 individual countries.

Not surprisingly year-on-year sales of used EVs have risen in 2022, albeit it from a low base, as the supply of used cars has gradually improved and as consumer education and acceptability of EVs has continued to increase.

Rising cost of living impacts used EV demand

Sales and stock turn continued to rise until September when the rising cost of living across Europe with rising energy prices and inflation across multiple European countries immediately impacted demand for used EVs.

With used EVs often costing up to 50% more than a used petrol or diesel car used EVs became the slowest-selling powertrain in September with consumers struggling to justify those extra costs as their home energy bills doubled or trebled. That compares with August where used EVs were the fastest-selling powertrain type.

Used EV stock levels are rising

Sales and stock turn levels fell again in October and the available stock of used EVs have continued to rise into November. Tesla and VW in particular are seeing stock levels rise which has in turn contributed to used EV prices falling for the first time in 2022.

Going into 2023 if supply continues to exceed demand prices are likely to continue to fall. However, we don’t know how long it will be before consumers can justify paying significantly more for zero emissions motoring before demand exceeds supply again.

Fastest and top-selling used EVs

The Renault Zoe has been Europe’s top-selling used EV for eight out of the past 12 months. A ready supply of used cars due to the model being around since 2012 has contributed to this success along with a lower purchase price when compared to many used EVs and a healthy range. Nissan’s LEAF also appeared in our table in March for similar reasons to the Zoe having been the first EV launched in 2010.

The fastest-selling list is a little more fragmented with seven different models topping the list over a period of 12 months.

However, Tesla models topped both the respective fastest-selling EV with its Model Y, and top-selling EV with its Model 3 during both October and November and it will be interesting to see if this trend continues into 2023.

 

Month

Europe’s fastest-selling EV

Europe’s top-selling EV

December 2021

Skoda Enyaq iV

Renault Zoe

January 2022

Hyundai Ioniq 5

Renault Zoe

February 2022

Hyundai Ioniq 5

Renault Zoe

March 2022

Kia Niro

Nissan LEAF

April 2022

Kia Niro

Renault Zoe

May 2022

Tesla Model Y

Tesla Model 3

June 2022

VW Golf

Renault Zoe

July 2022

VW Golf

Renault Zoe

August 2022

Citroen C-Zero

Renault Zoe

September 2022

BMW i3

Renault Zoe

October 2022

Tesla Model Y

Tesla Model 3

November 2022

Tesla Model Y

Tesla Model 3

 

For a free copy of the latest INDICATA Market Watch report go to www.indicata.com

Announcing the launch of the new partnership Autorola MENA Holding Limited

Dec 14, 2022   written by Autorola

The new partnership between Autorola A/S and Al-Futtaim Automotive will create a fully digital remarketing experience for owners of used car fleets, targeting B2B customers across the value chain.

 Dubai, UAE, 13 December 2022: Two formidable names in the automotive industry have come together to launch a new joint-venture – Autorola Middle East & North Africa (MENA) Holding Limited – with the mission to reinvent the region’s B2B used-car market. This joint-venture will introduce an integrated and end-to-end digital platform for the industry, which will digitise and simplify every step of the remarketing process, with consistent, transparent pricing, seamless, automated workflows, and auctions taking place 24/7. This will allow better trade-in ratios, stock that moves faster, and an improved better customer experience.

The pre-owned automobile industry in the UAE, one of the most important in the world, is now valued at US$ 14 billion and is forecast to rise quickly to US$ 20.5 billion by 2025 with an anticipated CAGR of 10-12% (Truck and Fleet Middle East). However, the current state of the used-car market is faced with many legacy challenges and pain-points experienced by regional automotive companies, such as: Limited by manual processes and workflows, inconsistent pricing, in-person auctions that take place once a week, no vehicle inspection, decentralized remarketing processes and siloed decision-making. The new joint-venture’s digital platform will address these key pain points for all automotive companies and used-car traders within the region.

With Autorola MENA, the digital platform is customisable and customer-focused, with modules for fleet monitoring, running fleet, ordering and repairs, booking, appraisals, and every step of the remarketing process, including transfer, storage, insurance, cleaning and inspection, pricing, a digital showroom, auction selection and management, and payment. It also offers document sharing and collaboration tools, as well as an integrated “Fleet Chat” platform, making emails, SMS messages and phone calls with vendors and other partners unnecessary.

Autorola MENA is helmed by Al-Futtaim Automotive and Autorola A/S, a global leader in online vehicle remarketing and automotive IT solutions, operating in 19 countries. The global platform had more than 55,000 active dealers and 815,000 cars auctioned in 2021, with existing clients that include banks, rental dealers, leasing dealers, and others.

Al-Futtaim Automotive, which provides some of the world’s most-recognised automotive brands, services, and mobility solutions to customers across the region, sees immense potential in the digital transformation of the used-car market in the Middle East. As the leading automotive group, Al-Futtaim Automotive aims to bring its regional scale and expertise into the new venture, with the hope that many other leading automotive companies will join in and enable the UAE’s digitalisation efforts towards creating a more organised, progressive and world-class business ecosystem, especially within the context of the used-car market which currently seems very unorganised.

“This collaboration is both strategic and synergistic,” said Peter Grøftehauge, CEO of Autorola A/S. “As one of the world’s most recognised and widely respected automotive brands and the go-to market partner for expansion in the Middle East, Al-Futtaim Automotive brings credibility, knowledge of the local market and regulations, as well as the proof of concept and operations. We bring the end-to-end digital solution, the technological expertise, the wider pool of buyers with higher bid volumes, convenience for sellers, and transparency and traceability. Together, we’re tapping into a whole new business ecosystem.”

Paul Willis, CEO of Al-Futtaim Automotive, commented: “This venture is a vital component of our growth strategy, which will allow us to reach a wider customer base by tapping into the entire automotive ecosystem. We’ve been a trusted partner for customers across the region for decades and together with Autorola, who are the leaders in this field, we’re going to change the face of vehicle remarketing in the UAE. We’ll be able to scale up our business dramatically, provide our customers with the seamless experience they expect, and continue thriving for generations to come.”

Autorola MENA is slated to start in the UAE and expand quickly to other countries in the region. The platform is built to cater to all car brands and corporations, right from the inception, with all client data being kept secured and protected on AWS servers and treated as highly confidential.

 

– Ends –

 

About Autorola A/S

Autorola A/S is a member of the Autorola Group, a company existing under the laws of Denmark

  • Private company founded in 1996 by the brothers Peter and Martin Groeftehauge
  • SaaS (Software as a Service) Business Model
  • Operations in 19 Countries (Europe, North America, Latin America, Asia-Pacific)
  • More than 550 employees
  • More than 28.000 finished on-line auctions in 2021
  • More than 55,000 dealer logins worldwide in 2021
  • More than 815,000 vehicles were auctioned in 2021
  • More than 600,000 vehicles using their workflow system (stock management)
  • More than 300m AED in revenue in 2021
  • More than 28m AED in net profit in 2021

 

About Al-Futtaim Automotive

Al-Futtaim Automotive, one of the main five operating divisions within the UAE-based Al-Futtaim Group of companies, is a conglomerate of motoring-related businesses, franchising some of the world’s most-recognized automotive brands and services.

Operating in 10 countries across the Middle East, Asia and Africa and empowered by around 9,000 associates, the UAE-headquartered Group’s services span across distribution of new and used vehicles, manufacturing, leasing, and aftersales.

Ranging from passenger cars to SUVs, commercial vehicles, industrial and construction equipment as well as motorbikes and quads, Al-Futtaim Automotive Group offers an integrative customer-centric experience for motorists, fleet operators and contractors alike, and strives to become the leader in tailor-made mobility solutions.

 

About Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and health; employing more than 42,000 employees in more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world’s most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit: www.alfuttaim.com.

 

 

 

 

Welcome to the half-year edition of the Autorola Group newsletter

Oct 3, 2022   written by Autorola


Welcome to the Autorola Group newsletter.

While 2022 has so far been a year of automotive challenges and economic pressures on a global scale, it has been a year of strong and steady growth for Autorola.

Delivering strong results for our customers

As a group, we have expanded our business not only through new contracts with major global brands, but also the cross selling of products and services to existing clients, both of which have delivered strong results.

As ever, we publish the latest INDICATA Market Watch report, which gives our latest insights and data into how the used car market is responding to the lack of stock volume.

Overall, the market remains stable but used car inflation is beginning to slow down across Europe. Prices are softening across Europe and can be seen as a sign that some balance is returning to the market after two years of high prices.

To read more about these trends, look at the full report below.

 

Autorola Turkey and Australia continue to grow

This month, we have interviewed with Asli Göker, Deputy General Manager of the territory. Autorola Turkey has has a period of strong growth, thanks to the signing of several major new contracts in the region, and the launch of Autocom, which facilitates used vehicles sales in B2B, B2C and C2B transactions. Read more about how Autorola Turkey has driven growth against a background of used car inflation above 100% in the full article below.

 

Philip Browne is Autorola Australia’s country manager, and his team has come out of the pandemic with valuable new contracts with the rental industry as well as offering a unique upstream selling proposition to fleets. Read more about Australia’s success story in our interview with Philip Browne below.

 

New remarketing contract with the BMW Group

Finally, I am delighted to report that we have announced a new, four-year European remarketing contract with the BMW Group. This sees Autorola working with BMW and MINI dealers across Europe to optimise used car values and stock availability via our dedicated wholesale platform. To read more about this exciting new contract see the article below.

 

I hope you enjoy the newsletter.

Best regards
Peter Grøftehauge (LinkedIn)

Autorola signs new four-year European remarketing contract with The BMW Group

Oct 3, 2022   written by Autorola

Autorola has signed a new four-year pan-European remarketing contract with The BMW Group to help its BMW and MINI dealers optimise used car values and stock availability across Europe.

Autorola has built a dedicated, closed B2B remarketing platform across Europe for the continental BMW and MINI dealer group organisations. The fully integrated solution provides online auction services as well as the individual components such as vehicle valuation and logistics.

Utilising all Autorola products

The contract includes BMW national sales companies, Alphabet Fleet Management and BMW Financial Services and utilises all three Autorola products; the online MarketPlace remarketing platform, INDICATA’s real time used car pricing data and the Fleet Monitor asset management platform.

BMW’s national sales companies, Alphabet Fleet Management and BMW Financial Services will be able to upload their ex-lease, rental, and company cars onto a closed version of Autorola’s MarketPlace European online platform which is only accessible by franchised BMW and Mini dealers.

Helping optimise used car sales and values

“We are extremely proud of winning this tender to work with the BMW Group. We have put our two decades of online remarketing experience into helping the BMW Group support its dealers, leasing, and finance businesses to help them optimise used car sales, values, and availability across Europe,” explained Morten Holmsten, Autorola Group’s global MarketPlace business unit director.

“The first online auctions have already gone well with some strong prices achieved. We look forward to growing the number of buyers bidding and increasing the number of used cars in each online auction,” he added.

Opening stock up to dealers Europe-wide

BMW Group’s new European remarketing partnership opens used car stock up to dealers on a Europe-wide basis at a time when there are vehicle shortages across all markets. It also enables unwanted, repeat, or overage stock to be made available within the confines of the BMW family, thus matching up supply and demand.

The first phase of the new contract went live in June and enables 10 European countries (Belgium, Germany, Denmark, Spain, Finland, France, Italy, The Netherlands, Norway, and Sweden) to sell used cars online. A total of 15 markets will be eligible to buy used cars via the online platform.

Digital solutions are building growth at Autorola Turkey reports Asli Göker, deputy general manager

Oct 3, 2022   written by Autorola


Despite a used car market which has stalled due to inflationary challenges, Autorola Turkey had enjoyed a period of strong growth. This strengthening of Autorola Turkey’s operations began during the pandemic, when the closure of physical auction sites meant that the used car industry had to digitalise rapidly.

Autorola’s existing suite of powerful digital sales tools meant that it had a ready solution to keep the used vehicle market afloat during this time. The results generated during this period of transition have meant that partnerships formed during this time have strengthened since, allowing Autorola Turkey’s market share to flourish, even in uncertain times.


Autocom: a new product to facilitate used car sales for everyone

Launched to allow both the purchase and sale of used cars from private owners, Autocom is the latest product from Autorola Turkey, which works in a C2B, B2C and a B2B scenario.

Autocom allows a customer to value their vehicle online using the INDICATA lead generator platform. If the estimated price is accepted, the customer can book an inspection appointment at one of five branches across Turkey (four in Istanbul and one in Izmir), where the vehicle is inspected using Autorola’s in-house inspection technology.

If the offer made is accepted, Autorola pays the customer up front, before marketing the vehicle via its digital showroom, to B2B and B2C buyers to bid on and purchase.

This clever integration of different Autorola tools, combined for the benefit of both the trade and retail customer has allowed it to increase its brand awareness with the Turkish public, helped by a marketing campaign conducted on social media.

In the months since Autocom was launched, the response from the public has been strong, with several hundred sold via the platform and plans to roll the brand out further across Turkey.

A maturing marketplace supported by Autorola

Compared to neighbouring territories, the used car market in Turkey has still yet to mature. Autorola’s strong base of automotive solutions has been adding value to all customer businesses, whether buyers or sellers. Powerful, data driven products are providing trust and increased returns to customers as the market matures. The cross-selling of Autorola solutions to its customer base has been key to the growth of business in the region enabling it to serve the needs of the remarketing industry by 360 degrees.


New partnerships drive growth

Autorola Turkey, which now works with the top 10 global OEMs, continues to add value to the used car operations for franchised dealers with the complete range of ​​services it offers.

In the months to come, Autorola Turkey will continue to broaden its customer base outside of purely OEM clients.

Autorola has also announced multiple new insurance companies across Turkey, which use its INDICATA used car data to estimate valuations on their book of assets. At a time when there has been used car inflation in the country of over 100%, companies who are taking the residual risk on their assets are using the data to understand how this is impacting values.

While some internal processes have had to be adapted to meet the specific needs of these new customers, following the signing of three new companies in recent months, Autorola Turkey continues to penetrate this new market with INDICATA’s live used car data which has previously not been available to the market.

The result of the growth of business in Turkey has meant the growth of the Autorola team, and at the beginning of September, its team had grown to 201, with further expansion planned before its 10th anniversary in April 2023.

Autorola Australia is increasing its support to the fleet, rental, and salvage industries

Oct 3, 2022   written by Autorola

Autorola Australia became a net carbon neutral company in February 2022 and as more corporates sign up to reducing their emissions working with a supply chain partner with similar ambitions has become vitally important.

Online remarketing is well known for being a more environmental way of selling used cars and Autorola employed the services of an independent advisor to measure this saving. For every 1,000 used cars it sells it can report a carbon footprint saving of 92.8 tonnes of carbon emissions. And that’s before the emissions saved by buyers not having to drive or fly to a physical auction are taken into account.

A good company to do business with
“It makes us a good company to do business with,” explained Autorola Australia general manager Philip Browne.

“More and more Australian businesses are becoming aware of their carbon footprint and not only is our business carbon neutral but the online service we offer is dramatically reducing emissions and costs when selling used vehicles.

“The first time a used car moves during the online auction process is when the buyer collects it, which also saves transportation costs for the vendor. It is a win win situation for everybody,” he added.

Growth in upstream selling
Australia has seen its number of fleet vendors grow as Autorola’s upstream selling continues to be a powerful proposition. Under the principles of upstream selling when a used vehicle is defleeted it already has a new owner.

Autorola inspects vehicles a month or so before they are due for de-fleeting which gives companies a chance to undertake repairs and where applicable make insurance claims to get them repaired and ready for sale.

Vendors receive payment on de-fleet day
“Vendors like the fact they are receiving payment for a used vehicle on the day it is de-fleeted. We liaise with the dealer supplying a new vehicle to ensure the handover process is totally seamless. When a driver receives their new car, we have a new buyer waiting for their old one. With the increased demand for used cars in the current market, upstream selling helps keep prices strong,” said Browne.

Autorola has onboarded its in-house Fleet Monitor asset management system for each of its vendor customers so it can track the different stages of a vehicle’s life. Fleet Monitor data reminds Autorola when a vehicle is due to be de-fleeted, and with new car delivery delays still in place they can liaise with the dealer on the delivery schedule of the driver’s new car.

Fleet Monitor gives Autorola a competitive advantage
It is a platform that gives Autorola an advantage over its competitors as it provides complete transparency on a vehicle asset from the time it joins a customer’s fleet until its disposal.

Like so many countries more vendors and buyers have moved to sell and buy used vehicles online since the Covid pandemic. It is now becoming the preferred way to sell and buy used cars in Australia with vehicles being inspected remotely and vehicle descriptions and images being uploaded onto the MarketPlace platform to be sold via an online auction.

Online auctions hosted by a live auctioneer
Australia’s online auctions are a little different to most as they are hosted by a live auctioneer. Buyers enjoy the atmosphere it creates, and it has found favour with an increasing number of fleet and OEM vendors, including Honda.

Despite the semiconductor challenges connected with new car supply Browne believes the daily rental companies are starting to recover from the pandemic and are now running fleets that are up to 90% of pre-pandemic levels. Over the past two years Autorola’s relationship with the rental industry has got much closer and it now provides three key services to the sector.

It sells used rental cars via MarketPlace online auctions which continue to make good money, it inspects and sells salvage cars across the country on the industry’s behalf which involves a remote inspection and selling it from where the car has been stored.

Refurbishing ex-rental cars
And Autorola manages the pre-sale repair process for multiple rental companies which ensures their disposal cars are refurbished ready to make the best prices in the used market.

“Our services fit well with the rental industry, and it has been a major growth area for us. We can help and support them to reduce their disposal, repair, and salvage costs at a time when they are still recovering from two years of uncertainty due to the Covid pandemic. It mirrors what we did with insurance companies and their salvage. We helped and supported them to reduce their disposal costs and optimise residual values which is very satisfying,” said Browne.