Autorola Solutions’ Maria Winther says mobility solutions need a strong platform to power their innovative new products

Feb 23, 2021   written by Autorola

Mobility Solutions in terms of more enterprise focused collaborative platforms to support subscription models in the car industry have created a growing demand for flexible and convenient solutions.

Today’s market offers a variety of mobility solutions ranging from mobility-as-a-service and car sharing concepts, to subscription models. These models all have one thing in common: In order to succeed, the platform from which the models are managed needs to be flexible, transparent and accessible.

All this to address the needs of today’s mobility customers, which are characterised by less attachment to their car as a material possession and more focused on the immaterial values that mobility as a service provides – freedom and convenience.

The choice of platform is key
When looking at the subscription and short-term leasing industry, the market is growing. This means that for an organisation to constantly be on top of the service they must have a platform to oversee all vital parameters is the most efficient way to create a value-adding chain both for customers and their organisation.

This also means incorporating all data you need at a car level as well as user data, to centrally control all aspects of this user-centric service model. It requires a centrally controlled, structured process management tool, to oversee these new service models.

One platform needs to manage everything
In short: Fleet owners need one platform to tie all processes and data together to deliver a service that is competitive in the mobility market. This enables providers to offer their customers a ready stock to choose from, at any given time. This also means that how they manage their stock is key, to succeed with this business model.

“Now how do I equip my business to accommodate these needs if I want to be a significant player in this market ?” will be the question on most fleet owners’ agenda. The answer is simple: make it simple.

Workflow management tool
Autorola Solutions has many years of experience within enterprise mobility solutions and its software is a result of this. The team knows the market and is dedicated to always meeting the needs of its clients with a fully customisable and integrable workflow management tool – specifically designed to keep on top of your business.

“We do this by connecting your business into one digital landscape. In this process we work with you, reinvent your business processes, giving access to information, which is relevant and important at any given point in time. This is designed to increase productivity at a decreasing cost. We call this Fleet Monitor.

“Fleet Monitor is a modular-based software system that allows you to freely configure the flows, interaction points, gateways, actions and total stock overview into one platform.

“In short: Integrate your entire value-chain from acquisition and in fleet, to communication to customers, logistic and supplier companies, to active use and multiple subscription periods to de-fleet and disposal, in an easy-to-use and real-time platform, for making your business as transparent and efficient as possible,” said Maria.

Unlocking value in data
Autorola’s main focus is a major transformation to unlock values in data. Then deliver user-centric data that ‘transforms a system of data to a system of engagement.’

The Fleet Monitor platform is designed around a well-planned structure comprising of the solutions to the existing problems in this model. Typically, each project starts with a Business Value Assessment workshop to shape a clear idea about what the strategy should be.

    1. To structure and deliver information where it is required and when it is required
    2. To integrate technology, people and processes for efficient and effective delivery of the core business functions within the organisation around a product offering
    3. To aim to offer solutions to the focus areas of an organisation and to develop efficient processes for users of the system and end-customers.

Autorola Solutions offer a customised platform to integrate the modules that you need to succeed in your business. It will always reflect the way YOU do business and support your operations.

“The whole idea is to simply put people, processes, and technology together in one platform, which facilitates managing operations and services within the context of a business. Our solutions aim at getting the work done in a digital context and is based on technology, which offers a powerful platform in terms of collaboration and productivity said Maria.”

Especially in the short-term leasing industry, the need for instant overview, efficient stock management and collaboration is key to succeed where availability and convenience are main drivers for customers.

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Used battery electric vehicle prices fall as supply continues to grow

Feb 22, 2021   written by Autorola

Our INDICATA system has identified that towards the end of 2020 supply exceeded demand which in turn has slowed down stock turn.

Petrol and diesel stock turn is faster
BEV and hybrid stock turn in January across Europe was on average 3.4 and 3.8 respectively, while petrol and diesels were selling much faster at 4.9 and 5.6.

One of the main reasons for oversupply is the OEMs gain a €26,000 reduction in Corporate Average Fuel Economy (CAFÉ) penalties for every new BEV sold. This has become a massive incentive to supply cars into the new market, which is in turn is quickly feeding BEVs into the used market.

BEV residuals come under pressure
CAFE standards are calculated by a production-weighted average of mileage ratings across a manufacturer’s fleet; they are not based on data from actual on-road performance.

BEV residual values are also under pressure from a number of fronts:
   • Unrealistic price premiums versus petrol and diesel equivalent models
   • Consumer fear factor on remaining life left in the batteries
   • Slow charging infrastructure growth

Talking to the recent European Networking Group conference INDICATA and MarketPlace’s business unit directors Andy Shields and Morten Holmsten represented Autorola Group’s views alongside other senior executives from the remarketing industry.

BEV pricing pressure extends across Europe
They said: “There is price pressure on BEVs in all European markets. Dealers have increased their stocks of used BEVs in response to strong consumer demand, but until prices move closer into line with equivalent petrol and diesel cars then sales will be compromised.

“Used supplies of BEVs are going to continue and we may see some cars being sold cross border as countries balance supply and demand. Meanwhile, dealers have to operate a pricing policy to accelerate demand and balance BEV stock with petrols and diesels to satisfy consumer demand.”

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INDICATA report sees European used car sales fall in January as dealers face pricing volatility

Feb 22, 2021   written by Autorola

Our INDICATA Market Watch insights report identified used car sales in Europe had fallen by 16.4% in January 2021 compared with January 2020.

Many of the 13 countries featured in the INDICATA report suffered Covid-19 lockdowns of some kind which compromised used sales, with the UK, Germany, Denmark, and Turkey the worse hit with sales down by 40.4%, 17.5%, 22.7% and 25.1% respectively.

BEVs are now in oversupply with prices starting to fall
The buying habits of consumers meanwhile continue to move towards low or zero emission used cars. Year-on-year sales of Battery Electric Vehicles (BEVs) and hybrids continued to grow, although BEVs are now in oversupply and stock turn has been struggling and prices have started to fall.

A strong end to 2020 helped dealers and traders clear out some stock, but weak January sales resulted in markets entering February 2021 with 10% or more cars in stock than a year earlier.

Supply shortages were most severe in Poland with used car sales eating into dealer stock resulting in a 11.1% drop at the start of February compared with a month earlier and a 15.8% decline compared to a year earlier.

Dealers are facing pricing challenges
With some country’s lockdown restrictions likely to be in place until at least May or until vaccination levels increase, dealers are having to balance reducing prices on stock for a quick sale with keeping their in-demand cars back until the market returns to some form of normality. For many dealers that job will be easier with INDICATA helping decide which cars to keep and which ones to sell.

“Andy Shields, INDICATA global business unit director said: “While we have seen sales fall in January, many countries are still busy selling used cars online to accommodate lockdown restrictions. It shows just how resilient the used car industry is.

“There is a growing volatility in the market pricing with some models rising and others falling. Dealers and remarketers need to keep a close eye model-by-model on market conditions to ensure their stock is priced correctly to avoid losing sales,” he added.

To download the full 20-page 13 country report go to 

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Happy New Year

Jan 24, 2021   written by Autorola

Happy New Year everyone and I very much hope that you and your families are staying safe and well. As many countries are still in lockdown following the festive holidays it was intriguing to see that the European used car market’s sales performance was only very slightly down on 2019.

With some countries suffering three separate lockdowns in 2020 this performance was amazing and shows you how resilient the used car market is.

Please read more about INDICATA’s insights into 2020 as they make fascinating reading on how prices, stock supply and demand have changed across 13 countries on a monthly basis.

European used car sales rose in December despite lockdown
Surprisingly, December was still a very unseasonal sales month for the used car market with only two countries reporting a fall in sales despite the market restrictions that were in place. INDICATA’s insights will continue to give you an overview on how the European used car market is moving during 2021.

Despite the Covid-19 pandemic our Autorola MarketPlace business reported a very busy and successful year as it worked hard with vendors and buyers to keep used car market supply chains open for business.

MarketPlace reported its best ever year in 2020
It was MarketPlace’s best ever year on record and unsurprisingly more buyers than ever purchased used vehicles via their mobile phones. We talked about the European used market embracing online buying and selling more in 2020 and we believe this trend will continue in 2021 as it replaces the physical remarketing used car business model.

It makes my family and I very happy that when we started out on our online crusade two decades ago that the market is now probably trading more used cars online than physically. The future remains online and will continue to fly the digital flag across our 19 subsidiaries.

Dello Dürkop rolls out Fleet Monitor
Recently we have seen another first for the group as our Solutions business unit has rolled out its Fleet Monitor service integrated to both B2B and B2C channels to the Dello Dürkop dealer group. They have become the first customer in Germany.

Dello is one of Germany’s leading dealer groups and they have adopted Fleet Monitor at the centre of their company’s digital landscape which is fantastic news. Another digital success for the group and hopefully the first of many in 2021.

I hope to see businesses being able to trade more freely in the coming months as countries roll out their vaccination programmes. Once again, I hope you all stay safe and I look forward to us all being able to make steps back towards normal life as Winter turns into Spring.

Best regards
Peter (LinkedIn)

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European used car sales fall by just 0.4% in 2020 after healthy December sales reports INDICATA

Jan 24, 2021   written by Autorola

The latest report highlights how despite the ‘havoc’ Coronavirus restrictions and lockdowns caused for the used car market throughout 2020 sales ended the year down just 0.4% compared to 2019.

Unseasonal December sales
December saw significant unseasonal increases in sales rising by 26.4% in Italy, 24.2% in Sweden and 21.2% in Portugal year-on-year (YOY). Spain too saw used car sales rise 13.7% in December (YoY) as did the UK with a 4.9% uplift (YoY).

The turnaround in fortunes for the used car market in December was driven by the popularity of the ‘typical’ franchise dealer used car stock of six-year-old cars and younger. This included a 172% rise in sales year-on-year for BEVs and a 111% increase in hybrid sales, while sales for petrol and diesel cars remained relatively flat YoY across Europe. Overall, this is a remarkable performance and shows just how resilient the used car market is.

Turkey and The Netherlands report December sales fall
Meanwhile, Turkey experienced the most significant reduction in used sales volumes for December, down 25.7% against the previous year. The Netherlands was the only other region to experience a decrease in sales during December with a 4.7% fall in sales (YoY) – the third consecutive month of decline following a 3.5% and 1.4% YoY fall in November and October.

Despite the December reductions, both Turkey (17.5%) and The Netherlands (1.5%) sales volumes for the year were up compared to 2019. Across the year, of the five largest car markets the UK and France both saw used car sales for the year fall compared to 2019 by -12.3% and -4.9% respectively, but this was offset by healthy rates of growth in Germany (+3.6%) Italy (+4.5%) and strong growth of +25.7% in Spain.

Typical dealer stock fuels strong December
Andy Shields, INDICATA’s global business unit director, said: “The November fall in used car sales impacted all ages of vehicles but the December rally was clearly around cars six years of age and younger, i.e typical dealer stock.

“Whilst young used car sales were down two per cent in December year-on-year this is much lower than we have seen for most of the year which would indicate some manufacturers were supporting some tactical sales in the last month of 2020.”

Stock levels varied greatly in 2020
Year-end stock levels were on a par with the start of 2020 despite some vast regional fluctuations, most notably Turkey (+56.1%) and Poland (-16.2%), while average stock turn for all powertrains remained higher in December 2020 compared to the same month the previous year. Stock turn also remained strong for diesel and petrol vehicles than alternative powertrains.

Andy continued: “Some dealers are starting to take pricing action as Coronavirus is still with us. Dealers are having to rethink their operating model by carefully watching the market days’ supply (stock turn) for various ages and powertrains to avoid being stuck with aging and over-priced stock.”

To download the December Market Watch report, go to

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Autorola MarketPlace sets new records during turbulent 2020

Jan 24, 2021   written by Autorola

The business sold more cars than ever during 2020, a year which proved very challenging for the whole automotive industry and saw various restrictions across many regions with countries being ‘locked-down’ at times.

Business as usual at MarketPlace
“Once again the power of being an online native service provider has shown our strength, especially under these circumstances,” explained Morten Holmsten, Global Director of Autorola MarketPlace. “We have been able to run most of our operations as normal, no matter if we have worked from home or been able to go to the offices.”

During 2020 Autorola experienced that many fleet owners still required and wanted to sell vehicles. Likewise, many car dealers – despite being forced to close their physical showrooms – kept selling vehicles and therefore also had the need of purchasing new stock.

Growth in mobile buyers
The 12-month period also broke the record for most vehicles sold via mobile phones at auctions at 14% of total sales.

Morten said, “I believe the record mobile phone activity is a result of dealers not being at their office desks but still having a need of following and being active at auctions.

“It’s amazing to think that despite all the challenges 2020 posed, the automotive industry – on a global scale – proved its resilience and adapted to the newly required ways of operating.”

Cross border used car sales growth
And now as the market comes out of lockdown over the coming months helped by the country-by-country vaccination programme he predicts a growth in cross border used car sales in 2021 as each market finds itself with too many or too few used cars to meet consumer demand.

“We will be at the heart of each market’s used car recovery whether they have too many or too few used cars or they have too many of the wrong cars or too few of the in-demand cars. Our MarketPlace online platform will continue to be the beating heart of the European used car market,” he added.

To find out more about MarketPlace click here

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Dello Dürkop becomes Autorola Solutions first all-inclusive customer in Germany

Jan 24, 2021   written by Autorola

In partnership with the German dealer group Dello Dürkop, Autorola Solutions has launched its first end-to-end solution developed for dealer groups.

Dello Dürkop has become the first customer in Germany to start using our fully fledged Fleet Monitor service integrated to both B2B and B2C channels and is also launching our new product: The Digital Showroom.

Dello Dürkop is one of Germanys biggest dealer groups with dealerships primarily in the northern, middle and north-eastern parts of Germany with annual used car sales of over 20,000.

This move will help strengthen Dello Dürkop’s position in the industry maintaining its status as one of Germany’s biggest dealer groups.

“Fleet Monitor is now at the centre of Dello Dürkop’s digital landscape, so although the process in itself is fairly simple, the added value is enormous.” said Anders Færgemann Jensen, Head of Client Projects.

The original Press Release in german can be found here 

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Merry Christmas as the global remarketing industry joins us online

Dec 11, 2020   written by Autorola

2020 has been the year many of us will prefer to forget, but for Autorola the global pandemic has meant more vendors and buyers are selling and buying more used cars online than ever before.

Our vision for more than 20 years has been that online remarketing makes much more sense than physical for many reasons. It seems the majority of used cars are now being traded online in Europe and many vendors and buyers have told us they don’t want to go back to selling and buying used cars physically. It proves that our vision has become reality.

This coincides with being shortlisted for two awards. One we have shared with you was the Fleet Europe remarketing award for the excellent INDICATA Market Watch report which my colleague Andy Shields and his team have delivered. In addition Ernst & Young shortlisted us in the Danish category of their EY Entrepreneur of the Year competition. This is a Europe-wide competition which rewards companies such as Autorola for their work and dedication in delivering excellence within industry in a dynamic and innovative way. It rewards us for our online vision and consistent delivery across more than two decades.

Being rewarded for our online vision
The eventual winners in the Fleet Europe awards have adopted AI and digital technologies for remarketing used cars. We hope that we have played a small part in giving suppliers confidence in encouraging companies to switch to trading online within our sector, which historically has always been a very conservative and slow to change.

Our Autorola Solutions asset management business has also been very busy during Covid digitising businesses globally. Managing assets from car production to remarketing is just one of the many benefits Solutions can provide asset owners. With delays in some areas of the supply chain during 2020 it was even more important to have a complete picture of your assets in real time to enable you to make proactive decisions to manage these delays.

Used dealer stock is increasing as sales are impacted by Covid
Managing used stock during the pandemic has been a challenge for all businesses across Europe which is why we launched our INDICATA Market Watch report. It traces used car sales, pricing and stocking trends in real time across 13 countries and the November report confirms that dealer stocking has finally improved just as many lockdown restrictions have come into play. Being able to share our insights into these trends and then devising strategies on how to manage stock during these difficult times is exactly why we launched the report. We hope you find it useful and if you ever miss Market Watch go to where we host the latest report.

It’s time for me to sign off for 2020 and to wish you and your families health and happiness at Xmas and in 2021.

Best regards
Peter (LinkedIn)

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We are still close – from a distance

Dec 11, 2020   written by Autorola

As the first repercussions settled after the Covid-19 reality poured over the entire world in the early spring of 2020, we started to rearrange our lives to function in this new reality, which after a while, became the new normal for many of us.

This meant changes in our everyday lives, both private and work-related, and we are still facing these challenges with both Government supervision and guidelines, as well as with big caution in everything we do in the public space.

As we wrote in our last Newsletter, for many of our customers, this meant that the need to digitalise became even more evident. Stay efficient – stay ahead 
For Autorola Solutions that also meant that we have been busy successfully implementing digitalisation projects with our customers all this year. And we have done so in close dialogue and collaboration with our customers – online.

For us in Autorola Solutions, the dialogue and close collaboration with our customers is imperative in delivering the right solutions. We need to understand your business, your market, your organisation, strategy and operations. We also need to be there with you to run the projects from start to finish – from kick off until we implement, and in the follow up.

Usually we are with you wherever you are, and a typical day for us holds travels to many destinations in Europe, Mexico, Australia and the US. Here we do what we do best: We meet you, talk to you, understand you, and together find the best solution for you.

This year, we have stopped almost all travel activities. But that does not mean that we have been with you less – it only means that the way we interact has been online by video and calls. And we still deliver solutions all over the world.

We have been happy to see all our customers being just as engaged and dedicated to our projects as before the pandemic. Thank you all for being here with us – in this new normal. We look forward to visiting you all in the new year ! Until then, we wish you a Merry Christmas and a Happy New Year 2021.

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Autorola Group shortlisted for two European awards – leading the way in online remarketing

Dec 11, 2020   written by Autorola

Ernst & Young Global Consulting Services shortlisted our group in the regional final of its Danish Entrepreneur of the Year awards. It praised Autorola’s vision of selling used cars online from the late 90s and has been impressed on how it has scaled it into a global online business over the past few years with 19 subsidiaries.

The Autorola Group philosophy
The Autorola team enjoyed the experience immensely and made a film for the judges where group CEO Peter Grøftehauge brings the Autorola culture and philosophy to life directly from our global headquarters in Denmark. See the film.

Autorola was up against some very innovative businesses in the awards which in the end were won by Carl Hansen & Son, the iconic Danish furniture manufacturer for its environmental focus on recycling waste products.

Pioneering the use of AI and digital technologies
Autorola shared its Fleet Europe remarketing award shortlist news in the last newsletter and while we didn’t win we would like to think its use of Automotive Intelligence and digital remarketing strategies over the past few years inspired other businesses in the used car awards to do things in a different way.

The Covid-19 pandemic has seen all the physical remarketing companies around Europe join Autorola in selling used cars online, and vendors and buyers are enjoying the experience. CEO Peter Grøftehauge and his family set up Autorola based on a vision of selling used cars online and over 20 years later this vision has come true.

Speeding up the industry’s move to online remarketing
The Covid-19 pandemic has speeded up the industry’s move to online remarketing by at least 10 years and now that vendors and buyers are selling and buying online many will never go back to physical again. Autorola looks forward to welcoming more customers online in 2021.

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